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Pay off phone

Rumsb1g
Investigator
Investigator

Hi I am trying to find out if I can pay off my interest free iPhone 14  (which I will give to my wife )and upgrade to the iPhone 16  I think I have 3 yr contract on the mobile 

Thanks Gary 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Rumsb1g  You can do this but you’ll need to call customer support and request to pay off your contract/device and upgrade. 

You can’t just upgrade to a new device without also upgrading to a new airtime contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Rumsb1g  You can do this but you’ll need to call customer support and request to pay off your contract/device and upgrade. 

You can’t just upgrade to a new device without also upgrading to a new airtime contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.