All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have six extra charges of 20p for emailing mail2@virginmediao2.co.uk??the charges give me no other information other than this. I rang EE and they said they were 3rd party charges?? How am I getting charged for emails?
Notified EE about ending my contract on July 26th as I was moving abroad . I was told the amount I would have to pay afterwards and was assured that I would get a bill but logging into my account now, I can neither see the bill nor my previous bill...
Hi, I cancelled my services on Friday 9th August over the phone, as we are moving over to a different provider today. I haven't had any email confirmation of this, just a bill as if I'm still using theie services. No acknowledgement that I'm leaving....
Hi , I want to change my contract plan to a cheaper option… thanks
Good morning I am writing to you because you have charged me double this month and I have just checked my bank statements and my phone bill all payments have been pains I have just paid £16.20 for this months. I would like you to take a look again be...
Hi, van anyone help me find a way to know how much I have spent on my account currently? I can view last month's spend but I just want to see how much I have spent this month in terms of extra purchases I have made on the account? I have had some re...
Two phones on sim only plans , both eligible for upgrades. both phones are in my name but paid from different bank accounts as one is my sons. i can upgrade my sim online but not the other phone ? this is proving impossible to resolve as when my hu...
Every month you send an email with a link to the bill but I am unable to find a bill on the account I’m not even able to find the account number. The link contains EE sales only, and for that reason I am sat on a call about to leave EE but that’s as ...
