All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I've tried logging in several times over the last few days and once logged in I am just getting the following error message. I'm trying to download my bill.
Hi There, I wonder if anyone can help or has had a similar issue. On Wed 3 Jan ‘24 I ordered an Anytime Upgrade, new phone and new plan. It was processed online then I was told to complete the order I had to phone EE. I spoke with customer services ...
Hi went through my bt app for phone deal as my other had expired. Went through all stages and had to pay an upfront cost for my phone which I was fine with only to find out the check failed and couldn’t go further. They was quick enough to take the u...
Dear’s that’ll name the my daughter Filipa lima after November new contract in my nome ?Thanks yours Attention Jose lima
Hello all, I have just been through the process of making a accidental damage claim online.everything was going great to the point that it was accepted and it asked when I would like to receive my replacement devise. Well I picked a date and the scr...
Dear EE Customer ServiceI hope this message finds you well.I have been a subscriber to your services for September 2023 and have been generally satisfied with the quality of your service.Recently, I have been reviewing my budget and financial commitm...
Please could you tell me when my contract ends ???
Recently changed to new package tried to sort out phone yo keep my number and non of the lines and numbers to give work!!! I only took this package to keep my phone number and remove our landline I can’t access anyone to help me sort this
Hi. I received an email asking me to reverify my email to receive the 20% NHS discount. I have done this but have noticed that only 1 of the 3 numbers on my account have the discount applied how do i go about adding it to all. i have 3 codes.. tha...
