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Community Activity
Roaming in New Zealand 2025
I am in New Zealand, travelling for 30 days. Before leaving the UK I changed my plan to include full roaming as the old roaming pass is no longer available. I arrive in New Zealand and immediately get an EE text inviting me to pay £5 per day or £25...
Xbox Game Pass Activated with EE but not on my Xbox Account
Hello, I've just tried to activate my Game Pass Ultimate, gone through the SMS verifications, but it says that there is nothing to activate. It must have been a while since I've done that, so how do I go about connecting it to my Xbox account from h...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Paramount+ included?
Is paramount+ included with eetv? I have the full works package, including cinema, and the 6 months free Apple TV?
Upgrade credit check
Do EE now do a credit check when upgrading as have changed how contracts work? So now you need a loan for the phone and a separate airtime contract? Been with EE for years.
Trying to order, but invalid email?
Hi - trying to activate an EE one subscription as an EE broadband customer.When trying to go through the checkout process, on the first page (About You) I get an error about an invalid email address, nowhere on the page has it asked me to confirm any...
Resolved! Digital home phone has stopped working
We've had our optical broadband connection and Digital HomePhone adapter for about 3 weeks. It mainly worked well until today. The broadband is working fine at 150 Mbps, but the "landline" has stopped working. The adapter is showing a green light as ...
Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
Resolved! Text offering me double data
Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks
Switched from BT to EE but no new router?
I switched from BT to EE a few weeks ago now and assumed I would be getting a new router. It's never arrived and in true corporate style these days, it is impossible to message EE direct with this query. Is my assumption right? Or do EE assume that...
