04-11-2024 06:42 PM
how can i cancel my contract
Solved! See the answer below or view the solution in context.
04-11-2024 09:23 PM
@rezalimouchi : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
04-11-2024 09:17 PM - edited 04-11-2024 09:17 PM
@rezalimouchi you need to call customer support to cancel your contract but if you’re still in your contract term you’ll be liable to pay off your remaining contract term.
04-11-2024 09:23 PM
@rezalimouchi : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.