Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59464 Views
  • 69 replies
  • 14 Helpful

Haven't been charged for roaming

Hi,I went away in the EU for 7 days but my bill hasn't increased at all. I have the £2.47 a day package but as of this billing cycle (the trip was at the start of the month so included in it) I was only charged for one call during the trip (at £2.47)...

Dhdhshd by Visitor
  • 510 Views
  • 1 replies
  • 1 Helpful

Weare8

Does anyone know why weare8 won’t allow me to add to my bill? Have they stopped working together? 

Mhylo by Visitor
  • 1198 Views
  • 2 replies
  • 1 Helpful

Contract and bills.

I dont understand why my bill is so high than what i chose on the contract, i subscribed for £17 per month but to my surprise the first 2 bills i received are around £65 per month which is so expensive for me

EE/Debt Collection Agency

I had a contract w/bill back in February which I immediately cancelled. I paid the bill for it, which I have proof of the transaction occurring. EE apparently didn't notice this and sent letters about debt. I'm an overseas student and didn't notice t...

hi85 by Investigator
  • 1119 Views
  • 6 replies
  • 0 Helpful