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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8074 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18196 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35190 Views
  • 49 replies
  • 11 Helpful

Resolved! Upgrading

So i’m thinking of doing an early upgrade, i know you need to pay a fee for early upgrade, but i’m wondering after that do i need to still do the upfront cost? 

Resolved! Unable to upgrade

Hi.I have a tablet which is in the last three weeks of its contract. Whereas before I’d have been able to upgrade, even early upgrade, I’m now unable to upgrade at all - likewise my phone contact. What’s going on?TIA

DaveP1963 by • Established Contributor
  • 447 Views
  • 10 replies
  • 1 Helpful

Bill increasing without a reason

Hello EEmy contract is ending soon and I won’t renew it again with EE because they increased the bill without warning the customersi have never get a deal from them even if I am with them (EE) since 2015 it’s waste of money 

Haron- by • Visitor
  • 262 Views
  • 2 replies
  • 2 Helpful

Phone bill

My bill is increasing and I want to cancel my contract if I don’t get offered a better deal

Jme4 by • Visitor
  • 252 Views
  • 2 replies
  • 3 Helpful
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