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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59383 Views
  • 69 replies
  • 14 Helpful

Unable to pay bill online whilst overseas

Hi! I am suffering a problem that when I was trying to pay my bills,it kept showing "the payment didn't go through", I have tried the fast payment, ee app, and tried on a laptop as well. On the laptop it showed that "session expired". There is one mo...

YK8 by • Investigator
  • 1193 Views
  • 16 replies
  • 7 Helpful

I want to close EE

Someone knew how  quite to EE , I wrong when I pass my number from giffgaf to EE .EE is the the most expensive and deceptive provider.in the EU it charges you 2.75 per day plus the payment of minutes or texts if you use it and it is the worst service...

Liliana10 by • Investigator
  • 513 Views
  • 2 replies
  • 2 Helpful

EU Roaming incorrect in my account

I signed up for another 12 months on a sim only deal which includes EU roaming for free (confirmed in phone conversations and my list of add ons), however, when I look on the EE app or online they both show that I would have to pay £2.47 per day.This...

Payment

Morning.   I’ve just made two separate payment to EE only one is showing on my EE account together with email confirmation, second nothing yet it’s gone from my bank   

Deb121 by • Investigator
  • 333 Views
  • 1 replies
  • 0 Helpful
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