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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8115 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18241 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35289 Views
  • 49 replies
  • 11 Helpful

Beware of EE free gifts

I am saddened by the amount of people caught out by EEs shop staff, conning customers. I am one of those customers. I have been with EE from the start. Originally orange. Always been happy. Until now. I got offered a FREE tablet. "I dont need one. Bu...

JML1970 by • Visitor
  • 4345 Views
  • 3 replies
  • 3 Helpful

Credits

I’ve just paid £116 and my it kept saying I used all my credit when I start to call a number. I don’t understand.

Cheerine by • Visitor
  • 227 Views
  • 1 replies
  • 1 Helpful

Adding Unlimited Data Issue

Hello,I’ve been offered an Unlimited Data Pass for £6.24 a month. Told to text ‘Unlimited’ to 1216. When I do this I just get a reply saying ‘Unfortunately we have been unable to add the Unlimited data pass, Please try again.’I am currently in Spain,...

Haven’t receive my contact

Good morning,I haven’t receive my contract by email yet. I need to receive it ASAP please.*********Mod edit: [please don't personal information on the community].

Marilia1 by • Visitor
  • 226 Views
  • 1 replies
  • 1 Helpful

2 Numbers after 'upgrading'

hi all, i had a sim only contract with 4 months left on it. i had the option to upgrade so went ahead and did what i thought was a normal upgrade.. ive just logged into myEE and found that i have a new number along with my current one. have i acciden...

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