All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I’ve been trying to contact EE and talk to an actual human being to change my data plan and also check if there’s a way I can change the account holder from my dad to myself so I don’t need him to verify each time I have a problem but there seems to ...
How do i change my bank details on the website
Leanne, I have the same problem. I want to upgrade to a S24+ with 125GB of data. I log in and it offers a price of £46.66 but when I click through to actually buy, the price jumps to £56.66 p/mth because the data price goes from £20 to £30 p/mth. ...
I have been paying for a sim that I don’t use for 2 years it’s finally at the end of the contract will I be charged or will my bill be just my new phone and sim
I have a Ukrainian living with me and got her a contract phone as the calls to Ukraine were free as of Feb last year when the war started. A week ago I get a text saying my next bill will be higher than normal due to extra charges and when I went to ...
I want to know why you have put charges on my account from £83 + to £111
hello,my contract is due in October, I will not live in the UK for another year and therefor I want to downgrade my contract. I do not see any side or any help from EE how to do that. Anyone can tell me who to call or send an email to? thanks
Here is my experience with EE so far: In November, I moved and transferred my account from my housemate.EE incorrectly entered my new address, leaving us without internet for two frustrating weeks, despite my repeated confirmations.They promised to c...
I am due an upgrade next month and even when talking to an advisor, flexipay is the only option. I don’t want a two year contract with a three year phone to pay off. Why has something that has worked so well in the past been changed? I am now going ...
