All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
i/we went through all this the other day iva this web site/messanger to sort this out and its now days later and nothings change i cnnot use my phone your still asking for more monwy that has nothing to do with me either sort it out agasin as agreed...
can someone help
there's a spend cap on in app purchases on add to ee billingand I want to remove it
Hello. What is going on please? I see different bills and issues. I just saw my bill for March and April is going to up to or more than £125. Before my contract reached the 14 day change I wanted to cancel because I was doubly charged by EE and two y...
Hi I was just wondering if I do the upgrade anytime does it have to been the phone I took out that I send back as I no longer have it due to it breaking
I am about to upgrade which of course starts the new “flex pay” right now I can’t pay anything upfront to lower the monthly cost,, but next month I want to pay some extra to therefore lower the monthly payments is this something i can do?
Can anyone assist with this please, cannot see any way to turn this off.
Tried for nearly an hour to get the app, or the website to show me my current paid bill, to use as an identity check. Between frustration and confusion I've been left with no choice but to find alternative methods of confirming my identification as y...
