Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Setting up a direct debit

I’m trying to set up a direct debit but someone else is paying for their phone and mine at the same time. Is there a way of just taking my number off their direct debit and create two separate direct debits? Thanks

Charge in advance

Are bills charged in advance? I’ve just changed to a sim only plan but been charged old tarrif?

Billing

I have direct debit set with ee . And all sudden they took 70 pound out of my account. And top the app is not even working what are they playing at no one answer the call either I can’t even see why they charged me that much

Upgrade phone can i change to other

I got my upgrade on 7th November Can I change my upgraded phone to different one

Resolved! £50 Roaming deposit

Hi Guys!Joined today - checking My EE I noticed the first bill was £64 - £14 tariff and £50 roaming deposit.I rang up and the lovely person I spoke to says they have removed the roaming charge after asking me if it was something I needed - I assume t...

Contracts & Billing

Forum Posts

EE Upgrades: All you need to know

Setting up a direct debit

Charge in advance

Billing

Upgrade phone can i change to other

Resolved! £50 Roaming deposit

End esim contract

Payment

Contract phone bill

Upgrade

Resolved! cancel contract

Phone contract

What to do.

Hello, I would like to change my payment date to the 5th of each month, please.

Sim only upgrade

Cancelled direct debit by mistake