Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Setting up a direct debit

I would like to set up a direct debit to pay my bill monthly x

Whys my bill gone up from £50. to £64

My bill

Why has my bill nearly doubled from last month

Re: Roaming

Paid my bill and still not bin activated, bin 4 hours and can't contact no one, usually straight back on

I want to pay my phone bill

I want to pay my phone bill tryed phoning 360 but it won’t let me

How can I pay

I am trying to pay my contract but it’s not letting me on my app

Resolved! Laptop

I don’t have any device with EE abut want to order a laptop how can I do this?

Why are you still charging me for 2 accounts when I only have 1

Billing

How do I update the name stated on my bill?

How can my I and my husband join a family plan

Good day, I and my husband would like to be on a family plan. How can I go about it ? And is there any benefit for it