Contracts & Billing

Trying to rejoin EE after a few days of leaving

Hi, I cancelled my EE contract and ported my number over to Vodafone but after a few days I realised how bad Vodafone were and have cancelled my new contract within 14 days, I’ve got my pac code from them and am trying to come back to EE but it doesn...

Paying my bill

I having a bit of difficulty paying my bill and want to reduce my plan. How do I do that?

Well am wanting to know if i can get a contact out with yourselfs

Wanting to know if I can get a contact out for myself 

Upgrade options

Hello I am trying to upgrade my phone and look at the different phones and plans but not being able to access this information as each time I go to upgrade mobile, I am getting the message come up “Sorry, you can’t upgrade this device just yet”. Whic...

First bill nearly double

I got my IPhone 11 Pro Max delivered on Sept 24th. I had been on a pay as you go sim after my last contract expired in 2021. I have had my first bill taken today and it’s £153?! My contract is £77. I’ve had a look on my bill and it says £151 for the ...

Sun paying

How do I add a card to Thai account to pay 

Lost phone

I have lost my phone for two days now and I'm not sure what I can do can anyone help? 

Billing

Hello there,  my contract ended in May 2022 and I’ve just noticed that I’m still paying the same bill price! surely it should drop down to some only as device has been paid!

i want to pay my bill

Pay bill

Why can’t I pay my bills ee a joke now I looking to move to 3network or virgin