All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
HelloI went into my local EE store last week and was miss sold the tablet with the phone i was getting as an additional line I called 150 and they told me i need to go into store which I did. The manager was extremely rude and intimating even before ...
We were told a new deal had started yesterday. If we took a free tablet we could save 10 pounds a month on our current monthly cost on a sim only deal. Read through everything when we got home and this is not the case. We will be paying 11pounds 7...
Can I get a contract with yous please and keep my number sim only deal will do if u cant get me through f
Hi There, new to EE. My monthly plan is £53 but not sure why it’s showing £63.87 (exclusive of tax). Anyone has any idea? Thanks, Sanat
Hi, i've been with EE for ages but as the 'upgrade' offers are so poor i've decided it's time to look elsewhere.My contract end date is 08/09/2022, if i start a new contract with another network the following day and request my PAC code from EE, is t...
Good Afternoon,I joined EE on a SIM only plan on the basis of not getting a new phone right now. I informed the agent that I wanted to be plan which will allow me to upgrade to a new phone after 3 months, he informed me that I can upgrade after 3 mon...
Hi,I upgraded on 16th August 2022. I was advised by the upgrade colleague that I didn't use more than 90GB of data each month and that a 100GB plan would be sufficient. I instantly regretted it and wish I'd picked the unlimited data plan for a few ex...
How do i find out what extra charges i have been billed for?
