Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62923 Views
  • 69 replies
  • 14 Helpful

Resolved! my phones been suspended

Hi, my phones been suspended. I spoke to someone and told them that I’ve been finding it hard to pay my bill over the last 3 months due to not having enough funds. They were meant to call me back but I missed the call now I cannot call up because my ...

Resolved! Adding all upgrades to the same basket

I have 4 numbers on my plan and I am looking to upgrade all of them as my contract is nearly upHow do I add all my upgrades to the same basket instead of doing it separately?

bimal7 by • Visitor
  • 604 Views
  • 2 replies
  • 2 Helpful

Proof of Birring

i lost my Mobail phone then I claim my insurance through Barclays Bank so they requested me a proof of usage and barring .i request to to ee and they provide me the proof of usage but they refused to provide proof of barring.Guide me please what shou...

Upgrade Charges - Handset to Sim only and back

Hello, I am due an upgrade on both of my lines that I have at the moment. I tried to get this answer from an Agent on the chat last night, but all they wanted to do was sell me broadband. I am looking to take out a sim only for 6 months on both numbe...

This link doesn't work, still only shows phone upgrades. I'm wondering if you can only see the sim only deals in the last couple of weeks of your contract? I have 45 days left. Could this be a factor?

Rayjr by • Visitor
  • 2658 Views
  • 0 replies
  • 1 Helpful

Lack of communication

I received my upgrade yesterday but it's turned out to be a whole new contract. I haven't set it up yet as I'm not paying for 2 contracts. No one has responded to my calls or messages on the chat. Absolutely ridiculous and I have put in a complaint t...

Nat71006 by • Visitor
  • 432 Views
  • 2 replies
  • 3 Helpful
Most solutions
More
Top Helpful authors
More
Learn about