All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I upgraded at the end of September to the latest iPhone on an all rounder plan. I’ve been on the same plan for years where i can usually upgrade anytime, after 12 months no fee. Is it true that they have scrapped the whole upgrade anytime thing...
Hi it took me forever to get my nhs perks code and now i got them they don't work on any of the checkouts and before i go to checkout it gos straight to payment no other place to put code.I even generated another code just to see but still doesn't do...
I have purchased a new phone and contract with a different company. I am not out of contract with EE yet.I would like to keep my number and port it to my new phone/contract and keep the current EE contract and get a new number.Is this possible, and i...
HelloAt the moment I have a monthly contract sim only account. I would like to add another sim only account for my teenager. There is a £10/month deal. Though are there cheaper options? They would only be using a few gb of data per month. And the sim...
I recently took out a SIM-only contract with EE for what I was told would be unlimited everything on a 24-month deal for £10/month. However, when I checked my data allowance, I was shocked to see that I only had 5GB of data! I immediately went back t...
Hi all,I've had an overdue flexpay amount on my account for the last few months but when I check, all monthly payments have gone through. I changed my direct debit date in Feb from 29th to 1st of next month, could this be the issue and if so, how do ...
Hi, my contract expires soon and I am looking to change to a SIM only deal. I am thinking of going for the £18 pm deal which gives 50GB of data ( better than my current 25gb) however does anyone know how many texts/calls I get with this deal. I can't...
Please can you let me know how I can see my Invoices on line.Thank you.
I have three numbers on my account. Me, wife and eldest son. Youngest son has been out of the country and returns on Monday. My eldest son wants to have his own account but retain his existing number. How can I add a new number to the account, and po...
