Billing

IanBoyles
Visitor

Price quoted till 2026 is not what my bill is now saying

3 REPLIES 3
Linzi_H
EE Community Support Team

Hi @IanBoyles 

Welcome to the Community.

Have you looked at a full breakdown of your bill to see where any extra charges are coming from?
Our View Your Monthly EE Bill help page may come in handy.

Linzi 

XRaySpeX
EE Community Star
EE Community Star

All prices are contractually subject to an annual price change in April each year - see Annual Price Changes on EE (2025)

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Chris_B
EE Community Star
EE Community Star

@IanBoyles  Perhaps you need to read the T&Cs of the contract you agreed too.     You can do that right HERE 

Also at the point of sale you would have been told or given information about the annual price increase it’s down to you to understand the contract and it’s T&Cs when you agree it.  

Even if you purchase online it’ll show what you’ll pay each year while looking at what’s available.  

an example is below

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To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.