Contracts & Billing

Resolved! Cancelling phone contract

How do I cancel my mobile phone contract. I have tried ringing, get automated messages, my phone that is connected to the number is just basic and has no internet, nothing is never simple, it’s so frustrating 

Resolved! Linked but not recieving £20 discount -ee one

Hi I recently upgraded my mobile to the Samsung s25 ultra. I also have ee broadband but I am not recieving £20 discount ee one. My accounts are linked. Can anyone help? 

Resolved! Re: I need to access old bills from over 12 months ago. How can I do this?

I need to access my old bills

Resolved! Hi how i can get information which exactly charges have been added to my bil?

Resolved! New mobile contract £50 deposit charge

Hi I have just took out a new contract with ee the phone had no upfront fee and monthly contract fee is £33 the contract is only 3 days in and my first bill is saying £83 I'm about to be charged £50 deposit for services there was no mention of this w...

Resolved! contract

How can I see my full contract, with dates, prices and rules

Resolved! Free numbers

Are 0334 number included in my minutes 

Resolved! leaving EE

Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...

Resolved! Unable to see my bills online

When I log-in my EE account, I am unable to see my bills and contract details. Also, when I log-in, I see a notice popping out saying my account is cancelled. I have been signing up for a unlimited mobile data plus broadband package for a couple of m...

Resolved! Re: Account - where is it?

Where is my bill