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Unjustified price increase

jimbillwood
Visitor

‎08-07-2025 08:55 PM

I'm currently on a contract for £11.44 (after discounts) per month with unlimited data.

I've just got a text saying my plan will no longer be available from the beginning of August and the new cost will be £14.50 per month.

This is a 27% rise. Is EE allowed to do this?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-07-2025 10:01 PM

Have you seen out your contract's min term? If so, yes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

‎08-07-2025 10:11 PM

You mention your current price being after-discounts, thus the 27% rise is potentially not comparing like-with-like.

What's the undiscounted price of your current plan?