All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
How can I see when my contract renewal date is?
Good morning I am really not happy. I have spent the last 2 mornings off trying to upgrade my contract. I have rang up and they can't do it because I have a ee perk code so tried doing upgrading online but my code is not being accepted. I have rang b...
Hello, i am wondering how i can change my plan. I am on an old plan an would like to upgrade to unlimited essential premium. what is the best way to do this??
Hi,I went into my local EE store today to ask why, despite my 24 month contract ending 4 months ago, I was still being charged the full amount of £65 per month. I was told it was my responsibility to update the contract and I should have had an email...
hi can you please delete this account
I can't pay my bill because you have but my broadband off
Had broadband & mobile phone contracts with BT. Changed broadband to EE without much issue, but changing phone contract has been an absolute shambles - both the process and the customer service. I was told a new SIM would arrive and would be ready to...
Hi everyone, first post herein January I decided to take up the ee offer of broadband and mobile as its much cheaper than virgin broadband. The deal I signed up to was roughly £45 a month. £33.99 for broadband (and landline) + £11 for mobile. Howeve...
Would it be possible to cancel data plans with a contracted phone?
Can someone help please! I moved to a sim only deal at the end of my contract as I was moving to Australia - I went into the EE shop in August to give notice to cancel my sim as I moved to Australia in September. I assumed it was done and I stopped u...
