Hi can sumone help ive left EE why am i still getting billed im sure im due a re

[Northerner]

Hi @RakX 

When did you leave and did you give 30 days notice to cancel.

Thanks 

[XRaySpeX]

How did you leave EE?

[RakX]

Hi i was out of contract its bin 8 months and i switched to another provider

[XRaySpeX]

How did you switch to another provider?

[Chris_B]

@RakX  your contract at the minimum term date changed to 30 day rolling contract until you give notice to terminate or port  your number to a different network.    I’ll hazard a guess that you didn’t do ether and just started a new contract with a different network and have a different number now.  You need to call EE customer support and give 30 days notice of termination. 

[RakX]

No i was with BT that changed to EE i had broadband with them.When i
changed providers EE sent email saying sorry ur leaving then another saying
to return equipment n that it has now ended

[RakX]

I went through uswicth

[XRaySpeX]

You mean you ordered from another ISP, doing it thro' uSwirch website but you never actually cancelled with EE? Hence your contract with EE is still live & therefore you are still being charged monthly by EE.

[RakX]

EE emailed me saying its stopped n to return the kit