All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I am a current BT employee and took out a 24 month phone plan in Aug 2022. This plan included a 50% employee discount for the contract duration. Today I can see that my employee discount has been removed and my invoice July 2023 is now full pric...
Hi,Prior to travelling to the US, I bought the Roam Abroad Pass in order to use my allowed data in the States. After a week or so, I found that my regular text messages were not working nor my calls and so I called up the EE helpline. The agent chang...
HiI am on payment plan for 9 months which means i will be paying lest the original amount. Can this put a default marker on my credit? thank you
I recently finished a contract with EE but it continued to keep billing me full price even after the contract ended. I feel a bit disappointed of course as the bills haven't been cheap either and I feel as though since I've paid off my phone contract...
What to do if store denies to cancel contract within 14 days cooling periodpls help ee team
I’ve got an overdue balance of £130 unfortunately I don’t have all the money to pay the full balance, if I was to pay £100 would be phone services be reconnected?
I need someone from ee to call me it keeps saying to call 150 but my phone won’t even let me do that. It’s cut my phone off despite the life events team waiving a large fee due to a home circumstance and I desperately need to use it
hi, I got a new contract in store and was told to contact EE with perk code once phone arrived; I ring 150 and an automated service says hang up we've text you, and when I follow instructions it says error we cannot connect you. I am going round in c...
Hi can you help ,IV got charges outside my plan but their is no option to pay them charges on the app from what I can see
