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I paid before my starting date!

ShrishtiK
Visitor

‎28-08-2025 04:57 PM

Hi, I renewed my plan before ky starting date as my monthly balance was over and I didn’t knew that renewing it will make no sense because it only renews on the same date. And now I want to know if the money I paid will be used to pay my next months bill or will I have to pay again?

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎29-08-2025 12:36 PM

Hello @ShrishtiK ,

Welcome to the community,

Any credit on your account will be used to pay your monthly bill, just remember that contracts are paid one month in advance.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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