Broadband billing in app. Fails. The online instructions are clear enough to obtain a copy but then the app tells me 'we can't load your data'. So a classic case of left and right hands. I have been with EE for a number of years and so there really should be no issues with BT legacy (I am just speculating here ...). No email point for customer services - you have to write by post or call when they are open. I will try and call just because I have nothing else to do this morning and will add another post if they have anything useful to say about this issue.
