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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 71465 Views
  • 73 replies
  • 15 Helpful

passed debt

Yes me also they dont listen had a problem tried to resolve they couldent sort technical issue product after 20 plus years not fit for purpose passed debt onto others having a nightmare

Stevebte by • Explorer
  • 979 Views
  • 4 replies
  • 2 Helpful

Resolved! Renewal of Sim Plan is coming

Currently I'm on unlimited data plan from EE and my contract is completing next month. As I don't have much usage of data ,can I change my plan to lower data package in my next contract.

Resolved! Billing

Why is my bill so high, at the end of my contract my bill was just over £15 now its over 30 .why!

Resolved! Possible to retrieve old mobile number?

My number was lost for a year, because I thought my brother had my number added to his plan and pay together, however he didn't. Is it possible to retrieve it? Now I can't login to my mobile banking because they need to verify the phone number. Thank...

MaeAR by • Visitor
  • 549 Views
  • 1 replies
  • 1 Helpful

Resolved! wifi calling included in plan

hi,  I'm on Essential SIM 25GB £21,  does WiFi calling come included with this plan or are all EE plans include WiFi calling ?  thanks in advance

alistairmck1 by • Established Contributor
  • 570 Views
  • 1 replies
  • 1 Helpful

Email from CRS for outstanding balance from years ago

Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...

Mls7 by • Investigator
  • 3052 Views
  • 7 replies
  • 6 Helpful
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