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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14267 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24834 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49747 Views
  • 55 replies
  • 13 Helpful

Haven't been charged for roaming

Hi,I went away in the EU for 7 days but my bill hasn't increased at all. I have the £2.47 a day package but as of this billing cycle (the trip was at the start of the month so included in it) I was only charged for one call during the trip (at £2.47)...

Dhdhshd by • Visitor
  • 387 Views
  • 1 replies
  • 1 Helpful

Weare8

Does anyone know why weare8 won’t allow me to add to my bill? Have they stopped working together? 

Mhylo by • Visitor
  • 1008 Views
  • 2 replies
  • 1 Helpful

Contract and bills.

I dont understand why my bill is so high than what i chose on the contract, i subscribed for £17 per month but to my surprise the first 2 bills i received are around £65 per month which is so expensive for me

EE/Debt Collection Agency

I had a contract w/bill back in February which I immediately cancelled. I paid the bill for it, which I have proof of the transaction occurring. EE apparently didn't notice this and sent letters about debt. I'm an overseas student and didn't notice t...

hi85 by • Investigator
  • 752 Views
  • 6 replies
  • 0 Helpful

Proof of barring

i lost my Mobail phone then I claim my insurance through Barclays Bank  so they requested me a proof of usage and barring .i  request to to ee  and they provide me the proof of usage but they refused to provide proof of barring because I didn’t buy t...

Marn by • Visitor
  • 2520 Views
  • 10 replies
  • 0 Helpful
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