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24month perk discount

Debz19701
Visitor

Hi I’m on my husband contract and have a 24 month perk discount, but it’s only been 19 months and they say it’s expired and my text I got say can redo when I upgrade, 24 months hasn’t finished why have they took it off when it not been full length of time, I’m not upgrading so how to I redo it x thankyou  

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Debz19701  You’ll need to question this with customer support,  there’s no account access from here to see why that’s happen.  Customer support will only speak with the account holder. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.