All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,There seems to be an issue with the EE website, e.g. Goto https://ee.co.uk/gamingObserve this message at the bottomApplication error: a client-side exception has occurred (see the browser console for more information).If you add an item to your ba...
Hi, I'm abroad and can't call EE , I want to cancel my sons phone on my account, possibly both sons contracts, the contract has ended. Can they call from uk get a pac code and end contract? I waited 10 hours on the app help yesterday!
I was playing around with the EE app without knowing what I was doing just clicking away having a look through it & I must of done something with out realising because almost straight away I got a text message saying they have changed my payment da...
Hi Linzi_H I’m in the UK and am experiencing exactly the same issue. The Executive team member of staff I was dealing with gave me the same number and it doesn’t work. can you please send me a message with the correct up-to-date number? thanks so m...
Hi,FYI: I'm not a new customer.I just had a new phone contract with data, it's £84 something monthly (insurance includes), said it will be unlimited data, however, after I checked in the app, it showed that data plan is 25GB essential £69 a month, I ...
HelloI have SIM contract with EE. I have already moved out of UK months ago and am still paying monthly to EE . I am unable to check when the contract ends. Can a staff from EE help me with that please.Thank you.Regards
Hi community, I have just realised I have a tech add on bundle to one of my plan's. I don't know why I have this and does this get removed after set period of time? Or can I get it removed?Any Help would be appreciated.
Hi, any updates on this? I am experiencing the same at the moment as i called via Facetime but they said i called through international normal call and is charging me about the same amount as you. How was yours resolved?
Hi,I just bought a phone on contract with EE (brand new account) and when I logged into the app it says my account is closed and that I need to pay my final bill. can anybody help me with this?
Why does my contrat was renewed without my consent?
