All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hiya,Can anyone tell me how I find out what is left owing on my phone contract please
I have had 10 £4.99 deductions on this months bill. It just says Apple bill. Has anyone else had this before? I haven’t subscribed to anything.
Hi,I was alarmed to see my bill this month is over £900. I pay around £50 each month all in. Looking at the breakdown of said bill over £800 is for my handset in one full payment - surely this isn't right? I obviously cannot afford to pay this and ca...
Good morning,Since I do not live in UK anymore, I would like to cancel my SIM contract.Unfortunately I could not find any function to cancel my SIM contract in web, and also I could not send mail to EE.Is there anyone from EE can call me? my UK phone...
I have three phones on SIm only due for renewal, two of which are for our grown up children who live miles away. I would like to renew but online it says I get sent a new SIM card. This would be a problem for our children if essential. Can I just re...
does repayment plan cause default on credit file? I asked we customer device but they didn’t answer properly so asking here.
I ordered a Pixel 9 Pro XL today with an upgraded plan, when I was meaning to get the phone with the plan on a second sim (my partner wanted to upgrade so I’m getting the phone through my account). What is the best way to fix this mistake?
Hi I would like to know why my bills are coming in so high?
