Repayment plan?

[Sloonat]

does repayment plan cause default on credit file? I asked we customer device but they didn’t answer properly so asking here.

[Chris_S · Accepted solution]

Hi @Sloonat Thanks for getting in touch with us here at the Community.

Before your arrangement was set up your credit file would have shown that you were in arrears. Once your arrangement is set up, we’ll record it on your credit file. After you’ve finished paying for your arrangement, your credit file will no longer show that you’re on an arrangement or in arrears.

We have a page which gives you more information about our payment plans, just click this link here: Payment plan

Chris S