All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Under Article 17 of the UK GDPR individuals have the right to have personal data erased. This is commonly known as the "right to be forgotten". I was surprised that I could still login to my old EE account after over 2 years of my contract having ter...
I need to change the address of the billing from XXXXXXXXXXXXXXXXXX New Address is: XXXXXXXXXXXXXXXXXXX [Mod Edit: Removed address from public post]
How do i check when my mobile phone contract expires?
Hi. I just upgraded and took the half price 6 month deal on 125gb package which is usually £30 but was advertised as £7. When I got the break down is was £15 half price for 6 months but had a further monthly discount of £8. Does the £8 discount carry...
Hi all. I have an EE pay-monthly mobile-only contract (not broadband). I am unable to find anywhere to find my bills (summary or itemised) on the EE app or EE website. I can't believe it's legal for EE not to allow you to check your bills. Why the se...
It said after paying my bill that it would be right away or up too 2 hours,a needed my fne in emergency, not your fault that a hant paid my bill in time but please have something in place for something like this,a cldnt use my fne or call anyone beca...
I've recently left EE with 2 lines as was offered a much better deal with another provider. But now my info has completely disappeared from my EE when I log in. How and when will I then recieve my final bill as I'm pretty certain I will be owed money...
My bill is showing as paid on my EE online account however whilst checking my back account it seems my Direct Debit has been returned. I have money in my account will EE attempt to take this again or do I need to do something with EE or my bank to fi...
After 7 years with EE I am thinking move to another network. EE signal are great, but unfortunately very expensive. There last 6 months of my contract left, contract end on 14 September 2024. When I can switch to another network, on that date or 45 ...
