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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8082 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18203 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35208 Views
  • 49 replies
  • 11 Helpful

Re: Bill

In my case, I had a serious health problem with my son who used aLenovo tablet with a contract in my name that was later stolen, forwhich I informed EE but since I did not have insurance, I paid thecontract in full, only since March I have invoices o...

Re: Bill

It’s not letting me pay my bill the service is down and I have no service 

Meekz15 by • Visitor
  • 102 Views
  • 1 replies
  • 0 Helpful

Speak to advisors

Hi thereI just found out that my contract was due for renewal and without my permission EE put me on a different contract the one I was on unlimited on everything and paying less, now I'm paying 8 pounds more plus less not unlimited.I think this agai...

Ani1076 by • Explorer
  • 257 Views
  • 1 replies
  • 0 Helpful

Cost

Hi,I have been with EE for many years now, however after looking at other services they are much cheaper. How do I cancel my sim only plan!?

CLM7 by • Visitor
  • 323 Views
  • 5 replies
  • 6 Helpful

Resolved! How can I stop my payment?

Hello,I'm not in England anymore so I need to stop my payment. But I don't know how it works. I can't download app online and can't use call.so please let me know how to stop payment EE uk.

Seungwoo by • Visitor
  • 287 Views
  • 1 replies
  • 1 Helpful
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