All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I've recently left EE with 2 lines as was offered a much better deal with another provider. But now my info has completely disappeared from my EE when I log in. How and when will I then recieve my final bill as I'm pretty certain I will be owed money...
My bill is showing as paid on my EE online account however whilst checking my back account it seems my Direct Debit has been returned. I have money in my account will EE attempt to take this again or do I need to do something with EE or my bank to fi...
After 7 years with EE I am thinking move to another network. EE signal are great, but unfortunately very expensive. There last 6 months of my contract left, contract end on 14 September 2024. When I can switch to another network, on that date or 45 ...
Hi,I have searched and searched for an answer but can’t find out if you can change from one sim only monthly plan to a different sim only monthly plan, therefore downgrading or upgrading.I am moving from Plusnet so have Plusnet customer only plans bu...
I want pay may due mobile payment. Why ts more..bcz my 6month Agreement sim done...now just phone 60 pound but now this month they show me my due is 125 pound
Is there a way to chat with someone from EE by text or email as I've just got out of hospital after a throat operation so unable to speak.
I paid my bill on the due date but got charged late payment. Please advise.
Hi, I would like change date my payments, because my pay date was changed. I'll can pay in 16th all month.
Hello,I have a business account with EE since the last 10+ years. Over the last 2 weeks I have been trying to add another line/handset to this account. The sales call goes as far as agreeing the T&C electronically and then at the last stage the sales...
