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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8121 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18246 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35297 Views
  • 49 replies
  • 11 Helpful

bill

Good morningThere issue on your website, i need to get latest bill for works expenses can i get it e-mailed to me please

MRS and Multi line discount

I currently have 3 lines, 1 with MRS discount, one with Multi line discount and  one that is out of plan rolling monthly. I want to take out another SIM then cancel the out of plan line and was wondering if that will have Multi Line discount applied ...

Upgrade

Morning, I requested a call from you guys last week to discuss my upgrade plans, but I didn’t receive it. It appears my contract ended on the 24th August. Does this affect my upgrade with you guys? I just wanted to talk through details about my upgra...

Why can't you email me my bill?

This seems so simple - why can't you just email me my bill?Most online shops do this as standard, with EE I have to log in and find the bill, download it.Why make it more complicated?

HaloMike by • Visitor
  • 306 Views
  • 1 replies
  • 2 Helpful

Call back

I’ve been waiting for a call back regarding my phone bill. As calls are recorded I was told something about my bill and someone was going to look at it. Today at 9 am. I haven’t received any texts or emails or phone calls. I’m also still currently wa...

Tablet upgrade

Hi. I want to keep my current tablet but my contract is up. Looking for deals for sim only, if possible.

Upgrade

I’ve read that I can upgrade for free when I’m within 100days of my contract ending aslong as my chosen plan is higher than my current plan, I’ve been choosing higher plans and the early upgrade fee is still showing 

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