Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As the title says, I'm having a very odd issue with my new Smart Hub Plus after previously using a BT Smart Hub 2. When using Discord, specifically the PC app over ethernet, I am unable to upload images or stream to friends without the connection alm...
Hi all.I cannot link my EE broadband account to my EE mobile account like customer services keep telling me “There have been issues with the app but it will be sorted after 12th of April 2024.” Well guess what EE? It has not worked.Please don’t tel...
I have a digital landline phone attached to my Wi-Fi router with an extension in another room. These work ok. I also have another stand alone digital landline phone upstairs with an adaptor (from EE when changing to full fibre). This phone seems to ...
I have been trying to look at available deals for days but they always return an error. any advice please?
Just moved house, trying to setup Devolo 1200 Powerline adaptors (all working perfectly fine at old location), plug powerline adaptor in and connect to EE Router, light continually flashing red, reset, factory reset, no change, CAT cables swapped, no...
Hello I want to leave EE, I am trying to call from overseas, unfortunately they put me on hold for more then 40min. this is unacceptable ????????????this is a scam .....Monday to Friday, 8am to 9pmSaturday and Sunday, 8am to 8pm Call from outside the...
HiCan anyone tell me where I can find a copy of a detailed manual (ideally in PDF form) for the EE Smart Hub Plus ? For the avoidance of doubt, I am not talking about the little yellow quick start guide supplied with the smart hub plus, or the simi...
I have just upgraded to fttp after nearing the end of contract, im being sent a new router and received a jiffy bag to return the current one.Am i required to send the old one back, or only if its not needed? Nothing in the letter says its required. ...
Hi there,I currently have the eero system from Talktalk, but I would like to add an old ee router to extend out to my garage. This will be hard wired using a cat6 data cable.I have watched YouTube videos on how to reset the router but eero has an iOS...
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
