Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why do you make it so hard to get broadband I filled in all the questions and picked a package only to sit for 20mins waiting on absolutely nothing. If you don't want to give mea account then stop offering me one. Worst I've ever come across for cust...
We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...
Is there anyone got any experience to move to new home where only OFNL fibre is available?Does EE Broadband supported when moving into this OFNL network? anyone has any experience?
I used to use BT and had a Homehub 3 and black whole home/Halo disc to provide coverage around my house and into my garden room. I switched to EE and now have a black Smart Hub Plus which is incompatible with the BT whole home disc. What wifi extend...
Hi, I placed an order on 24th March for broadband and I'm still waiting for the initial engineer visit from Openreach. I've been trying to check my order online for the past few days and it comes up with the error message 'server unavailable'. I've t...
Since joining EE, apparently the best network for 11 years, I have had nothing but issues with the broadband signal. TV constantly drops out and freezes, web serving i get constant buffeting and spinning wheel issues and as its all linked my phone se...
I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...
HelloDoes the Switch Team have a phone number?I switched to EE in Jan (but kept my TV with Sky). I had an email from Sky detailing the early termination charges. I sent this email with the bill that shows the charges.However, the switch team will not...
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Hi. I have just signed up with EE. I have an HP Color LaserJet printer connected to my Smart Hub 3A. I wish to print from my desktop computer connected to the Hub via WiFi. How do I turn on USB Printing Sharing on my Hub?
