Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hub

Leebrownmk
Visitor

‎06-10-2026 07:14 PM

Hello,

On the back of the hub the 2 clips which stand it up have snapped and fell off. Now it doesn’t stand up. Am I able to get a new one?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎06-10-2026 07:15 PM - edited ‎06-10-2026 07:19 PM

Which router is that? I don't think any of the current EE routers have clips to stand it up.

Ask CS for a replacement.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
JimM11
Maestro
Maestro

‎06-10-2026 07:25 PM - edited ‎06-10-2026 07:41 PM

@Leebrownmk Sounds like you are describing a BT Smart Wireless Disc. See below if like this.

BT Complete Wi-Fi Disc | Devices | BT Help

or

Different types of BT Hub | Broadband Help | BT | BT Help

0 Helpful