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02-09-2023 07:07 PM
Why am I not able to visit https://ipindiaservices.gov.in/eregister/eregister.aspx and other websites starting with same main domain name, using my EE Home Broadband? However, I was able to go there two days before. Now, if I use my Mobile Phone Hotspot (EE), then I can visit there and other web pages.
It is surprising that suddenly EE Broadband is not taking me there.
Any help is highly appreciated...
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02-09-2023 08:57 PM
@XRaySpeX @nitswal What device are you using to try and connect?
As mentioned earlier, I can't get to the site on my laptop, but it works fine on my iPhone connected to the same EE Wi-Fi..
Seems it is likely to be some restriction - dunno if they have a separate site for mobile which works, but the main site does not.
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02-09-2023 08:59 PM
It's not same with me. Using the wifi, I can't access the website on either device....
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02-09-2023 10:24 PM - edited 02-09-2023 11:02 PM
PC & Android both OK!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-09-2023 03:05 PM
Hi
I tried traceroute on mac and found below result:
traceroute to 164.100.176.38 (164.100.176.38), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 1.889 ms 1.500 ms 1.893 ms
2 * * *
3 * * *
4 213.121.98.136 (213.121.98.136) 16.829 ms 9.935 ms 11.127 ms
5 87.237.20.132 (87.237.20.132) 8.271 ms 10.996 ms 10.046 ms
6 195.66.226.133 (195.66.226.133) 11.841 ms 10.928 ms 9.381 ms
7 103.198.140.26 (103.198.140.26) 127.630 ms
103.198.140.57 (103.198.140.57) 125.201 ms
103.198.140.26 (103.198.140.26) 126.182 ms
8 103.198.140.42 (103.198.140.42) 130.629 ms 124.162 ms 126.657 ms
9 103.198.140.212 (103.198.140.212) 139.118 ms 139.200 ms
103.198.140.26 (103.198.140.26) 126.686 ms
10 * * *
11 * * *
12 115.247.100.30 (115.247.100.30) 207.253 ms 144.326 ms 143.987 ms
13 * * *
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I really don't understand what does it mean. Will you please explain? Thanks
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03-09-2023 03:15 PM
It just shows the attempt to connect to the site you mentioned, but the connection never gets there.
It shows your EE Broadband is not the issue, but if you look up the IP's that return a reading you will see it stops somewhere in Asia - not sure exactly where.
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03-09-2023 03:35 PM
how can i resolve it then?
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03-09-2023 03:40 PM
Then I tried using the Mobile Hotspot of EE, where I am able to access the website and got the below result:
traceroute to 164.100.176.38 (164.100.176.38), 64 hops max, 52 byte packets
1 192.168.27.200 (192.168.27.200) 4.467 ms 4.135 ms 2.148 ms
2 * * *
3 * * *
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03-09-2023 03:41 PM
I actually want to access the website using my EE broadband as that is my regular work. Can you suggest how to resolve it please?
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03-09-2023 03:42 PM
My tracert tails out at the same place which is India Mumbai Reliance Jio Infocomm Limited.
However despite my tracert not getting there my browsing does.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-09-2023 04:06 PM
HI, I tried Google Chrome free VPN extension and switched it on. Now I can access this website.
Though I am worried about safety issue. Is it safe to use VPN for a long time or for a shorter time even?

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