Hii my broadband is not working it’s orange light blinking

[GooseyGanders]

Hello.. my broadband isn’t working either. It stopped on Wednesday and I haven’t heard a thing from EE. I’ve tried contacting them and have been on hold for over an hour each time and given up. So frustrating. I’m in the Chorley Area? Curious if it’s a regional thing? 

[XRaySpeX]

Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?