broadband

nitswal
Investigator
Investigator

Why am I not able to visit https://ipindiaservices.gov.in/eregister/eregister.aspx  and other websites starting with same main domain name, using my EE Home Broadband? However, I was able to go there two days before. Now, if I use my Mobile Phone Hotspot (EE), then I can visit there and other web pages.

It is surprising that suddenly EE Broadband is not taking me there. 

Any help is highly appreciated...

19 REPLIES 19
XRaySpeX
EE Community Star
EE Community Star

I can get there over EE Home BB. I never use EE's DNS.

To try to get round this issue switch the Auto DNS in the router away from EE's ones to Manual with 1 of these public DNS pairs:

OpenDNS   :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Cloudflare DNS 1.1.1.1 & 1.0.0.1  
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

@nitswal  as it happens I can't get through either, and doing a traceroute gets as far as some sites in Asia then just stops.

That said it did work on my phone connected to the same WiFi.

XRaySpeX
EE Community Star
EE Community Star

Can you browse to 164.100.176.38 ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

No Grand Master, I can''t access 164.100.176.38

Mustrum
EE Community Star
EE Community Star

No, same problem.

 

Is it safe to use open DNS?

XRaySpeX
EE Community Star
EE Community Star

Safer & more reliable than EE's DNS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I tried but that's also not helping. Still same problem persists... sadly

XRaySpeX
EE Community Star
EE Community Star

Ah, can't be a DNS issue then as I thought.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP