Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So today is my live date. Was advised my router would be delivered 2-3 days beforehand, when it was actually only posted on Tuesday, which I find poor considering the order was placed a couple of weeks ago.I received a tracking number which shows it’...
Hi,I have had Openreach install FTTP on 23rd May then waited for another engineer visit to activate on 30th May - There were Openreach vans working on the road and the new connection started to work - so thought nothing more of it, happy with my new ...
Hi, I have just upgraded to the 500Mb home broadband with 2 Disc's as we live in an old cottage with bad ring mains so all options to get wifi have previously failed..I can safely say the disc's have done a fantastic job at increasing the Wifi covera...
I've changed address for my mobile but can't seem to find how to arrange change for my broadband, can anyone help please
I am struggling in setting up my Linksys Velop MX5300 with EE smart hub router.Already understood that(A) internet username (PRODUCTIONHQNUN123456@fs) from EE router admin (192.168.1.254) and password (HQNPASS123456)(B) VLAN ID = 101(C) PPPoE In the ...
Hello, about 4 times a day my ee wifi hub disconnects and disrupts everything im doing online. How do i stop this from happening because its becoming very infuriating
Hi there,I am now currently the EE broadband user without landline service and since I am now moving to a new house, I would like to know how I could keep the use of EE broadband and do I need to sign a new contract with EE? I checked EE that it also...
Hello, I am considering purchasing EE Fibre Broadband but I’ve seen reports of the activation date being 3-4 weeks after the initial order. Whereas other providers are 4-14 days, usually on the lower end. I am just wondering if this has changed since...
I rarely use WPS as its a potential security issue. So surprised that on its own I noticed the WPS button on the bottom left of the router was flashing blue. I did not activate it. So worried
Hi i am trying to find what EE quote as the minimum speed for downloads on fibre max 100. i used to have BT package now EE and EE speeds seem alot less than BT (it shouldn't be i know) Thanks
