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Change the home address

Gawong93
Visitor

Hi there,

I am now currently the EE broadband user without landline service and since I am now moving to a new house, I would like to know how I could keep the use of EE broadband and do I need to sign a new contract with EE?

 

I checked EE that it also covers the area of my new house.

 

Thanks

 

1 SOLUTION

Accepted Solutions
Mustrum
Ace Contributor
Ace Contributor

Ku @Gawong93  You can find out all the information you need in the help section here.

https://ee.co.uk/help/help-new/managing-and-using-my-account/moving-home/how-do-i-arrange-my-move 

 

Give customer services a call and they can sort it for you.

View solution in original post

2 REPLIES 2
Mustrum
Ace Contributor
Ace Contributor

Ku @Gawong93  You can find out all the information you need in the help section here.

https://ee.co.uk/help/help-new/managing-and-using-my-account/moving-home/how-do-i-arrange-my-move 

 

Give customer services a call and they can sort it for you.

XRaySpeX
Grand Master
Grand Master

Yes, EE will move your BB for free but you will need to start a new term contract.

 

Which BB product do you currently have with EE? What does BT Wholesale Broadband Availability Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)