Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
i would like to know cost of switching my broadband and phone line tv to EE
Anyone have any idea why none of the phone numbers to contact EE are working?
I would like to cancel my broadband account as I am moving country and am not longer in need of the service
My broadband router is showing a solid aqua light, the account was activated last Tuesday by an engineer so what going on
Hello, We have just join the broadband plan of Full Fibre Max 100 , with the activation date of 15 August, 2022. We are requesting to deliver the router on the date in the afternoon of 15th or 16th August, 2022, as we are not in Milton Keynes before ...
Gosh where do I start ! I called ee about 6 weeks ago to discuss the issues I was having with the broad band in a section of the house . To cut a very long story short the customer service guy suggested (even pushed me to) switch the BT fibre , stati...
Hey, on the 20th of July, I started a 12 month contract with TalkTalk, they messed up something with their system and I wasn't able to upgrade to fibre. Therefore, while being in the middle of a TalkTalk contract, I decided to order the Fibre Plus co...
I've had OpenReach out 4 times now, the first time they found a fault on the line, the other 3 they've just been resetting the line and claiming there's nothing wrong with it. I should get 32mb/s but it always ends up dropping to 20mb/s so i'm losing...
I took out broadband which is due to switch on, on the 10 august. I received an email stating; You should have received your following broadband equipment(s) by post (along with instructions on setting up your broadband). EE wireless router does this...
