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Joining EE

Faizan_99
Visitor

‎01-08-2022 07:02 PM

Hey, on the 20th of July, I started a 12 month contract with TalkTalk, they messed up something with their system and I wasn't able to upgrade to fibre. Therefore, while being in the middle of a TalkTalk contract, I decided to order the Fibre Plus contract from EE. Will EE cancel the contract with TalkTalk, making me pay for the months that are left or do I cancel the contract with TalkTalk myself? Thanks.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎01-08-2022 07:13 PM - edited ‎01-08-2022 07:17 PM

Yes, EE & OR between them will get your TT a/c closed as long as you are migrating the same landline no. EE will take care of everything bar your final bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Mustrum
EE Community Star
EE Community Star

‎01-08-2022 10:06 PM

@Faizan_99  Are you sure it was a problem with their system, and not a capacity problem at the cabinet?

 

Try putting your number in the BTW DSL checker, post the results hiding your number.

https://www.broadbandchecker.btwholesale.com/#/ADSL 

 

Beware you are likely to get early termination charges from TT.

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