Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I've just swapped to full fibre with a guaranteed download speed of 250mbps. Since the initial installation where I recorded a download speed of 355, its struggling to hit 100. Any suggestions? Thanks.
Please. You Help me, by Changing Landline Number, due to Scammers
I just installed the BT Whole Home Mesh Wifi. Should I disable the wifi on the EE router?
Hello, for the past months our EE Smart Hub Manager has been reseting everyday varying from 1 AM to 5 AM, and it was not an issue always. The log seems to be consistently the same.This is how the log usually looks like at the moment of disconnect:02:...
Hi there,As we now have a significant number of IOT devices around the home I'd really like to set them up on a separate VLAN in order to keep my data secure from any possible vulnerability exploits in these devices. Trouble is I cant see anyway to c...
Hi there, I've just placed an order for the ultrafast fttp broadband (900Mb/s) but am currently using my own Unifi equipment (usg-3 + wifi6 lite ap) with an openreach modem. Will I still be able to use this set up or will I need a new modem? Or can I...
So i want to install the netgear Orbi router with a few satellite units to make wifi amazing in the home. Is this possible with the EE Smart Hub ? had a quick look around and cant see anything in the EE Smarthub that allows bridging mode, but noticed...
Hi I have my wifi disk up and running and renamed it in the EE my home app. When I search for available wifi connections I can't see its ssid. I see my hub ok and lots of other wifi things but not the disk @XRaySpeX Thanks
I used to link to my works VPN from EE Broadband for 5 months but suddenly it's not working today, I try to use my Mobile to connect to my computer and it works. Is there any problem with the broadband network? And how can I fix it? Thanks!
My smart tv on iplayer is buffering every few minutes. This is a recent problem as we didn’t have this before.
