Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I'm wondering if anyone can help me. I moved to EE about 4 months ago and ever since the apps on my sky Q box have been juddering. The only ones affected are youtube, YouTube kids and Spotify. I've tried everything suggested on the sky site and no...
My wi-fi has a message underneath it saying weak security, It’s a bright box 2 wireless router?
Test Date: 25 Jul 2022 20:20Download: 36.4 MbpsUpload: 42.5 MbpsPing: 88 msConnection Type: Wi-FiServer: LondonExternal IP: 95.145.197.124Internal IP: 192.168.0.117Latitude: 51.4694060666691Longitude: 0.117510671597294
Afternoon,Recently moved into my new house. Just received my smart hub.The house was old and we basically stripped everything back.There is no master socket to connect my hub to. So failed at step 1 Do I need an engineer to come out to fit something?...
I have lost internet connection for last 12 hours - Isle of Bute - is this widespread of just mine?
Hi all. My moving into a new house that has EE, but the existing owners didn't notify EE that they were moving until too late. Meaning I can't switch over (not EE) to the new house for 3 weeks. Because of my work this is unacceptable. If I bought an ...
Posted in the open: @Vennwood wrote: Hi There I wonder if you can help me. I have the black EE smart router but the WIFI coverage is very poor. I have been trying to see if I can upgrade to this Smart Router with Discs (white router ?) but the EE w...
I have upgraded to full broadband this last month but I was told I would recieve 20gb data on my phone and a free years xbox game pass. I have not recieved either please can you sort thus issue for me.Thankyou Pauline
Hi my service has been cut off as I haven’t been able to pay the bill yet I can pay it in the 5th of November would it be possible to turn it back on till then
