Broadband payment

[Austria2]

I am querying my broadband this month payment too much

[Mustrum]

@Austria2   no one on here has account access so we can;t see what the issue is.

Could it be that you have come to the end of your contract and have been charges out of contract charges?

If you give the Broadband Care Team a call they will have more information.

https://ee.co.uk/contact-ee/account-billing/broadband-landline 

HTH

[XRaySpeX]

Have you reached the end of your min. contract term? Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:

Fibre Plus Broadband

• 54-73 Mb/s estimated download speed range
• £27 a month, 24 month contract, then £32 a month

Which EE BB package do you have?

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .