Post here to ask/answer questions around home broadband and landline
Following a recent firmware update, some Smart Hub Plus customers may find that certain WiFi devices or WiFi extenders have trouble connecting. Our engineers have identified the cause of the problem and are now in the early stages of rolling out a fi...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, I have minor understanding of:'CWMP: HDM socket opened successfully'.My technical log is flooded with this, logs are minutes apart at different times of the day but usually notice more in the evenings, when I'm watching the box! Is it possible...
The last 3 days we had very little Access to our home WiFi, we can't find out if a problem in our area as just told to talk to community!So anyone else experiencing no WiFi in Exeter/crediton area?? Also I'm able to get a credit for the lack of servi...
I have just bought a smart plug working on 2.4ghz but my WiFi is 5ghz. Do I have a duel router or is there any way I can get the plug to work?
Hi, uh please I would like to know if ee has a no contract broadband plan cus I dont like to be tied in a contract
My broadband bill is increasing monthly with no explanation from EE as to why this is.. please can someone explain - I am not using additional services and do not have a landline so I do not understand why my bill is increasing gradually each month w...
I wonder If some one could help ? I am on ESA benefit and have been told I can get a discount ? Could someone please let me know how I go about this ?
hi, I'm contacting regarding my partner who's broadband is full fibre 100, currently at her home she's only reaching speed as high of 46mbs , I've reset the router and started the broadband again and have no improvement on speeds
Why am I not able to visit https://ipindiaservices.gov.in/eregister/eregister.aspx and other websites starting with same main domain name, using my EE Home Broadband? However, I was able to go there two days before. Now, if I use my Mobile Phone Hot...
