Linking New EE Broadband Account to Old EE Phone Account

[knibbzy]

Hello,

I'm trying to link my Broadband and Phone accounts, so I can view everything under one account and also take advantage of the free unlimited data add-on.

Unfortunately at the moment, the phones and broadband contract each have their own account and I'm unable to link them online, as I receive the below message;

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Looks like you’ve linked already

Your EE products are linked to another online account. You’ll need to log in to that account to manage them.

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Is anyone able to shed any light on what steps I need to take?

Thanks in advance.

[Paddy-B]

Hi @knibbzy,

Thank you for posting. I'm sorry you're having problems linking your Broadband and phone accounts. The quickest way to get this fixed is by giving EE a call on 0330 123 1105. You can also call EE by ringing 150 on your EE Mobile.

Thanks,

Paddy