Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm out of contract with BT for my existing FTTP 900 and looking to move to EE, my landline is delivered over Digital Voice also.When i put my postcode and phone number in, I get "It looks like you're already one of our customers on BT BroadbandYou'l...
I've been without internet for a week and no one from EE can solve it. My router has a blue water light flashing and my internet doesn't work. Can someone help me?
Hi, just after I moved into my current house around two years ago I ran the EE line checker in the hopes of switching to EE and consolidating my phone/broadband payments. For some reason the line checker just gave me an error saying there was an issu...
I've got part of my problem sorted out by openreach/ee broadband phone helpline, but I'm going to post from the begining of my issues, as there are ongoing problems.Last Friday, my broadband was coming and going, sometimes connecting and sometimes no...
Hicurrently with BT broadband not sure whether to upgrade with BT or EE which is best for gaming? thanks.
Exactly the same thing happening in Washington. upload went as low as 8mbps tonight, sure i'm paying for something like 40... any answers New EE?
I got my broadband fitted on the 26th of October 2023 and I have still not received my account number to be able to see my bills , pay my bill
Just wondering if anyone knows if EE will remove the 100mpbs upload cap?
i have not find my accut on EE
A fault on my broadband was found by EE earlier this week. The EE diagnostic bot texted to arrange an engineer to come to my place to fix it. The engineer is with Openreach. Neither EE or Openreach mentioned about the price of sending an engineer to ...
