Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Entered incorrect start date for Broadband when entering details on-line yesterday, how can I change this?
I had fiber installed about 4 months ago and was guaranteed 90 to 100 mgps, i have been checking the speed lately and all i am getti g is around 30.Am i getting the usual starts off good then when your not looking get ripped off?
My landline was down for 3 weeks and Sky provided me with a free EE box/router. I had a package for free usage. I will NEED to have it in the future for my other property that has NO landline. I was unable to create an account with EE to be able to g...
Hello all. We purchased the EE Full Fibre Max 900 package, 24-month contract and moved into a rented property, we've served 12 months of the contract.The landlord has decided to sell the house and served us our notice, which isn't a problem for us. T...
EE's cancellation form asks for a reference number starting with DKI but it's in none of my emails and doesn't seem to be visible in my EE account online either. Thank you
Are ee good for internet
Hi,Our Internet keeps disconnecting, especially at night. It's not just the WiFi we lose but one of our computers are connected via ethernet cable and it loses Internet as well. We recently switched to ee and we never had this issue before. Is there ...
On 17/11/22 i received a text message from EE stating that my broadband disconnection had been finalised, HOWEVER I had not requested this and subsequently found out that EE's systems had been hacked/effected and many customers were disconnected. Thi...
How do u remove restrictions?
