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Changing from Bt

Jason153
Visitor

‎14-10-2023 05:08 PM

I'm changing my broadband from bt to ee, I'm still within my 14 day cooling off period with bt, do I need to cancel my bt account or will ee do it?

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎14-10-2023 05:23 PM

Only if you are moving from non-FTTP (Full Fibre) to FTTP or v.v.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)