Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44467 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 86200 Views
  • 11 replies
  • 12 Helpful

Signal strength issues

I changed from. Talk talk to ee for my home broadband and calls I already have ee mobile phone contact due to it being cheaper I  have been having problems with my signal I barely have 1 bar I am very unhappy and no one seems to be able to help when ...

EE SmartWifi Discs not working with Virgin Hub 3

Hi Guys I have 2 EE Smartwifi discs which now belong to me.I am trying to get these connected to the Virgin Media Hub 3 - but not working. I am being passed between EE and Virgin! As this is my own equipment for home wifi, surely I should be able to ...

GF10 by Investigator
  • 1860 Views
  • 11 replies
  • 0 Helpful

Can open my own website

Hi I can't open my own website when connected to my EE broadband. When I turn off my wi-fi and connect via mobile data the website works fine. Any ideas?

ckerss by Visitor
  • 315 Views
  • 2 replies
  • 1 Helpful

Home hub - No signal

Hello, I kindly need your assistance as my hub does not any signal and internet connection since morning. I working remotely and I urgently need your help to fix this

Alex995 by Explorer
  • 706 Views
  • 7 replies
  • 1 Helpful

Leaving EE

I am going to be leaving EE as an employee, and I am wondering what will happen to my broadband discount? Will it remain or go back to the full price? I’ve heard that when you leave, it goes to another contract so you get another 14 days cooling off ...

Moving abroad

Hi,  soon we will be moving abroad, and we have just subscribed to broadband a few months ago. Taking into consideration that we are moving abroad due to work, is there anyway we can cancel our contract without penalty? thanks