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is EE broadband fast?

LouiseMack
Visitor

‎13-07-2022 10:14 AM - last edited on ‎13-07-2022 11:28 AM by EE Community Moderator

is EE broadband fast? As I’ve had problems with my broadband and refuse to resign my new contract with current provider.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎13-07-2022 11:34 AM

As fast as the best of them! Depends what's available in your area. 

 

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

If you would like help with your current BB speed or connection issues, please would you carry out the following for starters, which will enable us to diagnose the problem and advise you further. Do not restart your router to do this test:

Post your full router stat. Full router stats are key to any speed & connection issues.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ian06
Established Contributor
Established Contributor

‎13-07-2022 05:47 PM - edited ‎13-07-2022 05:49 PM

As @XRaySpeX says it's as good as any.  A lot depends on how you get your internet connection today... Checking the BT Wholesale Broadband Availability Checker will tell us what is available from OpenReach.

I assume you are probably on ADSL or VDSL (FTTC) which are very dependant on the quality and length of the BT OpenReach line that connects you, if that's the case changing ISP won't make much difference.   It's more likely that the quality of customer service is more important if you are having technical problems...  Andrews and Arnold are very good but costs are high, there are recent "Which" reports that help with rating ISP and their service.

If you can get Full Fibre (FTTP) then that will give you the fastest connection and most likely give the best reliability.

Posting the results of the BT Wholesale Broadband Availability Checker will show what types of connection via OpenReach are available at your property.

There are other "alt nets" that are building full fibre, hopefully you would have heard from them if they are active in your area.